Post by kozjegyzo on Jun 13, 2016 19:55:18 GMT
Should you find a bug in BEME for Android, go ahead and share...
BEFORE you share read this:
Look though the thread, and check if someone else had already reported the bug. If someone had, then there's no need to do it again. Really there isn't so don't do it, We want smiles here, a lot of smiles. Remember we are all friends here
Since we are not affiliated with Beme (yet
), this is an unofficial forum, please go ahead and report these bugs directly to Beme Support also.
Write an email to: support@beme.com and put "Bug Report" in the subject line.
Keep the form the way you would do it here, and they will be very happy to get uniform, easy to read Bug Reports
Oh yeah, if you see a bug with a ticket number, that has already been reported to Beme Support, so there is no need to do it again.
When you report a bug, be precise, and make sure you have all the required thing below:
Here is an example:
Device: LG G4 (H815)
Android: 6.0
Kernel: 3.10.84
SW version: V20D-EUR-XX
Beme: 1.0.19
Beme username: kozjegyzo
Video Loading Bug
If the app is used for a longer time, all the videos stop loading. Meaning Bemes and Video Reactions will stop loading. They appear, but will not play.
Your request (22606) has been received
Happy reporting!
BEFORE you share read this:
Look though the thread, and check if someone else had already reported the bug. If someone had, then there's no need to do it again. Really there isn't so don't do it, We want smiles here, a lot of smiles. Remember we are all friends here
Since we are not affiliated with Beme (yet
), this is an unofficial forum, please go ahead and report these bugs directly to Beme Support also.Write an email to: support@beme.com and put "Bug Report" in the subject line.
Keep the form the way you would do it here, and they will be very happy to get uniform, easy to read Bug Reports
Oh yeah, if you see a bug with a ticket number, that has already been reported to Beme Support, so there is no need to do it again.
When you report a bug, be precise, and make sure you have all the required thing below:
- Make and model of your device
- Android version
- Kernel version of Android on your device
- Software version of the ROM that you are using
- BEME version that you are using
- Your BEME username helps to follow up
- Name of the bug
- Description of the bug
- Screenshot, if that illustrates the bug better than just words
- If you've already reported this to support@beme.com add the ticket number (Your request (number) has been received)
Here is an example:
Device: LG G4 (H815)
Android: 6.0
Kernel: 3.10.84
SW version: V20D-EUR-XX
Beme: 1.0.19
Beme username: kozjegyzo
Video Loading Bug
If the app is used for a longer time, all the videos stop loading. Meaning Bemes and Video Reactions will stop loading. They appear, but will not play.
Your request (22606) has been received
Happy reporting!
